45 Years of Passion and Quality Workmanship

Success has been achieved by effectively co-ordinating a highly trained team of technicians and professional office personnel who closely control every stage of the repair process.

Insurance & Private

Over our 45 years in the business as a repairer of accident-damaged vehicles, we’ve handled the repair of every type of motor vehicle from prestige classics to everyday shopping vehicle, commercial and trade workhorses, and of course, family vehicle of every type.

In every case, we treat our customer with the same care and attention we provide to you.

Whether you are going through your insurer for your repair, or you are choosing your own repairer, you can be sure that your vehicle will be repaired to the exact standards that the manufacturer specified for your make and model.

Our fully equipped facilities include the latest manufacturer-approved jigging and measuring systems to ensure accurate chassis and suspension re-alignment. We also routinely handle heavy structural repairs.

If your vehicle just needs a minor surface tidy-up, we provide paintless dent repairs (PDR), bringing your damaged panel back to like-new.

Prestige Body & Paint

We know how important your prestige motor vehicle is to you. In the event of an accident, you want it restored to its original immaculate condition, and you want the craftsmen and technicians to be the best in the game. We have those expert technicians and we also have the very latest and best technical repair equipment, including highly specialised jigs, welders and finishing equipment for body repairs and paint.

You can be assured that your prestige motor vehicle will be handled by experts who know what they are doing, and your vehicle will be delivered back to you in as-new condition – just as both you and the manufacturer would expect.

Refinishing

Before your vehicle left the factory, it was painted using very sophisticated painting systems, producing the ‘showroom’ finish that you are familiar with. When your vehicle is in the repair workshop at B&A, it is also re-painted, or refinished, using the same computerised colour-matching and spray-painting systems.

This allows us to duplicate the factory methods to produce a refinished surface equal to the original showroom finish for your particular vehicle.

The paints we use are all supplied by PPG, the industry leader and carry PPG’s manufacturer and Lifetime warranty.

The ultimate measure of a high-quality body repair is that the damage and repair are undetectable – and this is what you get when B&A refinishes your vehicle.

Customer Service

As a total repair provider, our service to you includes the following, collectively ensuring your experience with us is seamless and your vehicle is repaired to the highest standards.

  • 24 hour towing and breakdown services
  • Complimentary pick-up and delivery
  • Free Courtesy vehicles
  • Complimentary vehicle detailing
  • Experienced staff for all insurance advice
  • Free insurance vehicle inspections
  • Highly skilled and experienced tradespeople
  • Lifetime guarantee on repairs
  • Modern, clean and comfortable reception area

Our Princes Hwy service centre is centrally and conveniently located, and our complimentary pick-up and delivery service ensures your vehicle’s repair is handled efficiently, and inconvenience to you is minimised.

Training

B&A is an I-CAR® Gold Class™ accredited business with the highest training accreditation recognised by the collision repair industry in Australia.

The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class and maintaining the up-to-date knowledge and skills that contribute to compliant repairs, improved business performance and risk reduction.

By maintaining our Gold Class, we continue to develop the knowledge and skills of our staff to advanced levels of professional development, which demonstrate our committed to the highest standards of professionalism.

 

Accreditations

B&A is an accredited and certified repairer to major prestige vehicle manufacturers including Tesla, Lexus, Subaru, Volkswagen, Holden, HSV and Chevrolet. These accreditations grant us preferred status, and this is accompanied by our continuing investment in advanced training for our expert technicians.

In addition to our manufacturer accreditations, we hold preferred status as a repairer with major insurance companies, including AAMI, GIO, Lumley, RACV, CGU and AIOI. These relationships have been achieved through our close and long-term association with insurers where our mutual expectations are satisfied, leading to efficient, cost effective outcomes for all parties, especially our customers.